@article{10.22454/FamMed.2019.774561, author = {Marvel, M. K. and Bene, Kristen L.}, title = {Exploring the Attributes of Exemplary Facilitators in Family Medicine Residencies: Implications for Practice Transformation}, journal = {Family Medicine}, volume = {51}, number = {8}, year = {2019}, month = {9}, pages = {664-669}, doi = {10.22454/FamMed.2019.774561}, abstract = {Background and Objectives: Facilitation is common in the era of practice transformation. Much of the literature on practice facilitators focuses on the role of external facilitators who come into a practice to aid in practice transformation efforts. Our study sought to better understand the attributes of exemplary facilitators. Methods: We conducted 10 structured interviews in four family medicine residencies. Results: Program directors easily identified internal staff who serve informally as exemplary facilitators. Despite varying jobs, they possess seven identifiable attributes within three broad domains: task orientation, relational skills, and emotional intelligence. Conclusions: Given the increasing cost of practice transformation and the finite resources in many clinics, this study can help leaders identify current employees best suited for facilitation.}, URL = {https://journals.stfm.org//familymedicine/2019/september/bene-2018-0468/}, eprint = {https://journals.stfm.org//media/2560/bene-2018-0468.pdf}, }