@article{10.22454/FamMed.2023.493047,
author = {Radico, Julie A. and Parascando, Jessica and Oser, Tamara K. and Riley, Timothy D.},
title = {Assessment of a Recognition Program in an Academic Family Medicine Department },
journal = {Family Medicine},
volume = {55},
number = {3},
year = {2023},
month = {3},
pages = {180-184},
doi = {10.22454/FamMed.2023.493047},
abstract = {Background and Objectives: Burnout is prevalent among clinicians and faculty. We sought to understand the impact of a recognition program designed to reduce burnout and affect engagement and job satisfaction in a large academic family medicine department.
Methods: A recognition program was created in which three clinicians and faculty from the department were randomly selected each month to be recognized (“awardees”). Each awardee was asked to honor a person who had supported them (a “hidden hero” [HH]). Clinicians and faculty not recognized or selected as an HH were considered “bystanders.” Interviews were completed with 12 awardees, 12 HHs, and 12 bystanders for a total of 36 interviews. We used content analysis to qualitatively evaluate the program.
Results: Assessment of the “We Are” Recognition Program resulted in the categories of impact (subcategories: process positives, process negatives, and fairness of program) and HHs (subcategories: teamwork and awareness of the program). We conducted interviews on a rolling basis and made iterative changes to the program based on feedback.
Conclusions: This recognition program helped create a sense of value for clinicians and faculty in a large, geographically dispersed department. It represents a model that would be easy to replicate, requires no special training or significant financial investment, and can be implemented in a virtual format.},
URL = {https://journals.stfm.org//familymedicine/2023/march/parascondo-2022-0076/},
eprint = {https://journals.stfm.org//media/5531/parascondo-0076.pdf},
}