Implementation of a Hepatitis C Treatment Program Into a Primary Care Residency Clinic

Morgan Adams Rhodes, PharmD, BCACP | Mark Humphrey, MD, MPH

PRiMER. 2021;5:1.

Published: 1/22/2021 | DOI: 10.22454/PRiMER.2021.532368


Background and Objectives: Hepatitis C (HCV) is a commonly diagnosed disease state in primary care. Regimen simplification has made eradication possible with improvements in treatment and improved access through primary care physician (PCP) education. Little has been published discussing the role of resident physicians in the treatment of HCV. We implemented an HCV treatment program to increase access to HCV care, identify effective training methods, and examine the efficacy of resident physician treatment. Objectives were to increase the number of patients treated, improve resident confidence in ability to treat HCV, and increase the likelihood that they will continue to treat patients after graduation.

Methods: A curriculum to train physicians to treat HCV was developed and implemented in a large family medicine residency program. This was a single-center implementation, with a retrospective chart review of patient data and anonymous survey of clinicians for curriculum assessment. We analyzed data using descriptive statistics.

Results: The resident physician survey had a 92.3% response rate (n=36). Precurriculum, 94.4% of residents were not confident in their ability to treat HCV. After program implementation, 25% of residents were confident in treating HCV. The most effective educational interventions involved the multidisciplinary team. To date, 30 patients have started treatment since 2017. Of the patients who completed treatment, 23 patients achieved a virologic cure.

Conclusion: Treating patients for HCV at a residency clinic increased physician confidence in evaluating and addressing this chronic disease and resulted in a cure of all patients treated.


Hepatitis C (HCV) is a commonly diagnosed disease with an estimated 3.5 million Americans currently living with chronic HCV.1 Current medications for HCV are well tolerated, simple, oral regimens with cure rates over 93%.2,3

To encourage broad treatment availability, the American Academy of Family Physicians, in conjunction with specialists, have argued that primary care physicians (PCPs), with training, should have unrestricted access to prescribing medications for HCV, as trained PCPs have demonstrated efficacy in treating HCV.4,5 Models for education include the Extension for Community Healthcare Outcomes (ECHO) model (telehealth specialist consultation) and didactic training. In both models, PCPs have achieved similar sustained virologic response (SVR12) rates as specialists.6,7

Multidisciplinary teams, including pharmacists, are financially feasible and can reduce physician inertia by assisting with tasks such as insurance approval and medication monitoring to help PCPs achieve high SVR12 rates.8-10

With the evidence available to support PCPs treating HCV, these interventions need to be brought to residency programs, where little research has been done to date.11 Our objectives were to increase the number of patients treated, increase resident confidence in their ability to treat, increase the likelihood that residents will continue to treat patients after graduation, and demonstrate the efficacy of residents in treating HCV.


Training Program

The residency practice is a low-income, urban, hospital-based clinic that cares for approximately 10,000 patients. To address training gaps, we initiated an HCV treatment program in June 2017 for residents and faculty (Table 1). This included educational interventions with previously documented successes.6-10 Because PCPs in South Carolina are required to have specialist consultation to prescribe HCV medications for some insurances, our program included instruction in the use of telehealth.

Evaluation Methods

Evaluation consisted of an anonymous survey of residents and a retrospective chart review (Appendix A). To assess the educational interventions, we developed an anonymous pre/postsurvey to assess resident confidence in treating HCV for residents graduating from 2018 to 2021. We asked respondents the number of patients they had treated, the most effective educational intervention, and their intention or current practice of treating patients after graduation. Respondents were also asked to rate their confidence in treating HCV pre- and postcurriculum, and their confidence in the multiple components of HCV management on a Likert scale. We analyzed survey responses by descriptive statistics.

We collected data on patient characteristics via retrospective chart audit. We collected patient demographics and the level of training for the physician treating each patient. Cure was defined as an undetectable viral load 12 weeks after completion of treatment (SVR12). We analyzed results using descriptive statistics.

The Institutional Review Board at Prisma Health–Midlands reviewed and approved this study.


The survey was sent to 30 residents and nine program graduates. A total of 36 residents or graduates completed the survey (92.3% response rate). Among the residents surveyed, 21 (58.3%) had treated at least one patient for HCV. Of the seven graduates who answered the survey, two were currently treating patients for HCV. Of the 29 current residents, 17 (58.6%) who had treated one or more patients for HCV, 16 intend to treat patients for HCV after graduation, with 12 unsure.

Precurriculum, 34 (94.4%) residents were not confident at treating HCV. After the curriculum implementation, nine (25%) residents are confident in treating HCV with only six residents (16.7%) still not confident (Figure 1). Residents who treated at least two patients felt somewhat confident or confident after the program. Residents felt most confident in ordering pretreatment labs and screenings and selecting vaccines. Residents felt least confident in selecting medications and managing drug interactions and side effects. The majority of residents (80%) cited the multidisciplinary team as the most effective educational intervention (Table 2).

A total of 30 patients have started or completed treatment. Patients were aged an average of 58.4 years (range 29-76 years, Table 3). Of the patients treated, 76.7% were treated by a resident physician, mainly PGY2 and PGY3s (70%).

A majority of patients (20) achieved an undetectable viral load at week 4 of treatment. Of the patients who completed treatment, an undetectable viral load (SVR12) was achieved by all 23 patients (100% cure rate), with seven patients yet to have their SVR12 completed.


This curriculum increased capacity to provide broad-spectrum primary care to our patients to include HCV care. The majority of patients diagnosed with HCV in our clinic are currently treated by their PCP instead of specialists.

A curriculum to train family medicine residents to treat HCV was effective in improving resident confidence in treating HCV and successful in curing the disease. To our knowledge, this is the first study that demonstrates the efficacy of primary care trainees in treating HCV. In a recent survey of family medicine residency program directors, most (61.9%) believe their programs are integral in building the future workforce to treat HCV.12 Similar curricula could be implemented across family medicine residency programs to increase access to care during residency and once in practice.

We utilized a combination of educational interventions that could be applied broadly in residency programs. Resident confidence appeared to be related to the number of patients treated during residency, with residents treating at least two patients identifying as somewhat confident or confident in treating HCV. After the curriculum initiation, all but one current resident planned to treat HCV in the future or were unsure. We believe this is a positive step in developing PCPs’ capacity and willingness to treat HCV. Additional research is needed to understand why residents decide to treat or not to treat HCV upon graduation.

This study has several limitations, including the small study size of residents and patients treated, and lack of HIV coinfected patients. As a result, we were unable to power the study to measure statistical differences in confidence and likelihood of treating HCV after graduation. Although the survey was anonymous, the survey was disseminated by study investigators, leading to potential response bias. Additionally, for the patient outcomes, almost one-quarter of the patients were treated by attending physicians. Although the attending physicians were not the target subjects for the intervention, the physicians followed a similar process and had similar outcomes to the residents’ patients. Finally, only 25% of residents felt confident in treating HCV after the curriculum. Since number of patients treated seemed to be related to confidence, we believe that continuing this curriculum and increasing resident opportunities to treat patients will help to address this limitation. A quality improvement project is currently underway to improve HCV screening for all patients aged 18-79 years according to the recently updated United States Preventive Services Task Force Recommendations.13  

The curriculum has continued and will focus on case-based scenarios for medication management. Scenarios will specifically address areas of need such as drug interactions and treatment regimen selection. Improved screening may create additional opportunities for diagnosis and treatment of HCV at our clinic. A multifaceted HCV curriculum allowed residents to feel more confident in treating HCV and resulted in effective cure of all patients treated at the clinic.




The authors thank University of South Carolina School of Pharmacy students Alyssa Bryan and Julia Brown, and University of South Carolina School of Medicine students Tushar Patel and Matthew Lancaster for assistance in chart audits. The authors also thank the current and former residents of the Prisma Health-Midlands/University of South Carolina Family Medicine Residency Program for their participation in the survey.


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Lead Author

Morgan Adams Rhodes, PharmD, BCACP

Affiliations: University of South Carolina School of Medicine, Department of Family and Preventive Medicine


Mark Humphrey, MD, MPH - University of South Carolina School of Medicine, Department of Family and Preventive Medicine

Corresponding Author

Morgan Adams Rhodes, PharmD, BCACP

Correspondence: 3209 Colonial Drive, Columbia, SC 29203. 803-434-2072. Fax: 803-434-7529


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