Increasing URiM Family Medicine Residents at University of Utah Health

Kirsten Stoesser, MD | Kara A. Frame, MD | Osman Sanyer, MD | Jennifer P. Leiser, MD | Laura Elizabeth Moreno, MD | Clarivette Bosch, MD | Jessica L. Jones, MD, MSPH | Jessica J. Morales, MD | Stephanie Rolón Rodríguez, MD, MS | Jenifer Wilson, BA | Line Kemeyou, MD | José E. Rodríguez, MD, FAAFP

PRiMER. 2021;5:42.

Published: 10/26/2021 | DOI: 10.22454/PRiMER.2021.279738


Introduction: The Department of Family and Preventive Medicine is home for the University of Utah’s Family Medicine Residency program. Although Utah’s diversity is steadily increasing, the race/ethnic diversity of the program’s family medicine residency does not reflect the state’s general population.

Methods: From 2017 to 2021, the residency instituted several adjustments to recruitment processes, including modification of an existing screening system to better highlight resiliency in overcoming challenging life experiences; promotion of commitment to diversity during interview days; incorporation of increased participation from diverse faculty and residents on interview days; and addition of outreach from the Office of Health, Equity, Diversity, and Inclusion. Underrepresented in medicine (URiM) applicants were the first to be offered interviews in an identical screening score cohort, and were ranked highest in rank lists in cohorts with identical final rank scores.

Results: Over the past five match cycles, Latinx residents have increased from zero to six, and underrepresented Asian residents from zero to two. In the 2021 match cycle, five of 10 incoming residents (50%) are URiM. Overall, URiM residents are now 30%, and residents of color 36%, of a total of 30 residents across all 3 training years. We found that eight URiM interviews were needed for every one URiM match.

Conclusion: Intentional resident recruitment initiatives can transform racial/ethnic diversity in a family medicine residency program in a short amount of time.


Black, Latinx, American Indian/Alaska Native, Pacific Islander, and Southeast and refugee Asian populations remain underrepresented in medicine (URiM) at levels far below their representation in the general population.1-3 The growing diversity of the US population necessitates increased diversity in family medicine, as patients from URiM communities often prefer physicians who share their cultural background.4 These patients have improved health outcomes when seen by physicians with similar racial/ethnic backgrounds.5-7 Furthermore, URiM family physicians are more likely to serve URiM communities8 and are twice as likely to practice in the inner-city and rural areas.9 Utah and national URiM population percentages are presented in Table 1.

To address the lack of URiM physicians in our state, the University of Utah Family Medicine Residency Program (UUFMRP) set a goal to increase the match rates of URiM applicants into our residency program. From 2010 to 2020, 64.9% of all family medicine graduates have remained in Utah to practice, with 77.8% of UUFMRP graduates remaining here to practice in 2020.10 We felt a systematic change incorporating multiple modalities would be both sustainable and beneficial in our equity, diversity, and inclusion efforts.11,12 We report on a successful iterative improvement process.


The residency program began to critically review recruitment in 2016 and look for ways to improve our URiM match rate. The original process entailed an applicant screening system based heavily on academic achievement, in which points were allotted from data obtained through the Electronic Residency Application Service (ERAS). Our Physician Assistant Division has recruited a high proportion of URiM students for many years, and they shared successful protocols and strategies with us.13 We adopted a more holistic approach to screening individual applicants for interview invitations, followed by enhanced promotion of our commitment to diversity, restructuring of interview days, and improving personalized outreach. This study is included in the umbrella institutional review board exemption for educational research obtained by our department.

Applicant Screening

All applications received are reviewed and assigned points based on a scoring system, with the highest-scoring applicants being invited to interview. We reviewed applications with increased attention to overcoming challenging life situations in 2017 and 2018, but the overall number of URiM applicants interviewed was small, and none matched. We added specific resiliency factor points starting in 2019, with an aim to recognize value in diverse life experiences, and we simultaneously deemphasized academic achievement points. Adding points for resilient life experiences increased the number of URiM applicants who scored in the range for an invitation to interview. We further modified point scoring systems during 2019-2021. For the 2020 and 2021 Matches, we also blinded reviewers to applicant photos. Table 2 compares the original scoring system to subsequent iterations.

Interview Process and Scoring

Each applicant has interviews with three resident or faculty interviewers. Each of these interviewers ask identical standardized questions from one of three areas assigned to their interview with an applicant (Table 3). Points are given for answers based on a structured and consistent system that has been used in our program for over a decade. The application review screening score and the interview day scores add up to the total score for each applicant, which correlates to position in the final rank list. This scoring process has undergone several revisions from 2017 to 2021. In 2021, the application review score accounted for up to 35 points and the interviews accounted for up to 72 points (107 points total).

Interview Day Interactions

During the interview day, we purposefully highlighted our mission to support diversity in our residents, faculty, and patient populations, and we increased the interactions of applicants with URiM faculty members and residents. Feedback from current URiM residents showed that URiM applicants who see other URiM applicants at interviews have more confidence in the program’s commitment to diversity, so we tried to schedule multiple URiM applicants on the same interview days.

Diversity Outreach Efforts

In the 2019 Match and the 2021 Match, the Offices of Health Equity, Diversity and Inclusion made individual outreach efforts to URiM applicants. This was not done in the 2020 Match, due to staffing shortages external to the residency. Outreach included contacting individual URiM potential residents who interviewed with us via calls, texts and Zoom meetings. In 2021, outreach calls came from people who were not evaluators in the recruitment process (ie, the Assistant Dean for Health Equity, Diversity and Inclusion [HEDI], as well as the Associate Chair for Equity Diversity and Inclusion in the Department of Family and Preventive Medicine).


Table 4 shows the progression of the diversity of the resident group over the last 5 years. Interviews of URiM applicants have increased 16-fold over the last 5 years. During the same time period, the resident group went from zero to nine URiM residents (six Latinx, two Southeast Asian, and one American Indian/Alaska Native). The UUFMRP’s intentional efforts to focus on equity, diversity and inclusion are associated with increasing numbers of matched URiM applicants from 2016-2021.


Leadership matters in residency recruitment efforts. Our leaders sought a way to increase URiM resident recruitment with (1) a more comprehensive review of applications, (2) deemphasis of traditional academic achievement markers, (3) inclusion of a resiliency scale, and (4) increasing the relative weight of this scale, summarized in Table 5. Changes in the screening process of potential residents to increase diversity has been attempted successfully in other programs,11 and the increase in value for the resiliency points may have played a role in the increase in URiM interviews for the 2021 cycle. Additional efforts, such as highlighting diversity commitment on our residency recruitment materials, verbally discussing our commitments to support diversity, engaging URiM faculty and residents in resident recruitment, outreach phone calls, and collaborating with the GME office and HEDI’s existing URiM resident recruitment incentives, (paid visiting clerkships for URiM applicants and inclusion day panel discussion with current URiM residents—no evaluators permitted) all helped recruitment successes as well. Two of our Latinx residents credited personal connections with University of Utah URiM faculty, and participation in HEDI incentives as influential in ranking the program highly. Multiple applicants noted that the program’s commitment to diversity was evident. The 2021 entering residents also cited outreach calls from the HEDI office as influential in their decision to rank our program. We also determined that, on average, for every eight URiM candidates interviewed, one will likely match. This ratio can potentially be used to guide interview selection for other programs interested in recruiting more URiM residents.

Our study has several limitations. Because it is a single-institution observational study, its ability to be generalized is uncertain. It is unclear which intervention has the strongest association with the successful recruitment, or if it is a combination of all factors. Future research should include rigorous analysis of data from URiM residents who matched elsewhere, as well as follow-up interviews with those who did match to determine the most important factors in residency selection.

Additionally, the 2020-2021 recruitment and match cycle were all virtual nationally for the first time. An all-virtual interview process may have positively affected the number of URiM applicants, and the number of invited URiM applicants who chose to accept an interview, given the favorable economics of virtual interviews. Maintaining options for virtual interview days in the future may help URiM applicants interview more widely. Focusing on holistic screening criteria and increasing personal outreach can help bring more URiM applicants into family medicine residency programs. Name blinding will be considered in future interventions. These efforts can make individual family medicine residencies more attractive to URiM applicants and increase available opportunities to ultimately expand the URiM physician workforce.


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Lead Author

Kirsten Stoesser, MD

Affiliations: Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT


Kara A. Frame, MD - University of Utah Family Medicine Residency, University of Utah Health Salt Lake City, UT

Osman Sanyer, MD - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Jennifer P. Leiser, MD - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Laura Elizabeth Moreno, MD - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Clarivette Bosch, MD - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Jessica L. Jones, MD, MSPH - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Jessica J. Morales, MD - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Stephanie Rolón Rodríguez, MD, MS - Department of Family and Preventive Medicine, University of Utah Health, Salt Lake City, UT

Jenifer Wilson, BA - Office of the Associate Vice President for Health Equity, Diversity and Inclusion, University of Utah Health, Salt Lake City, UT

Line Kemeyou, MD - Office of Health Equity, Diversity and Inclusion, University of Utah School of Medicine, Salt Lake City, UT

José E. Rodríguez, MD, FAAFP - Office for Health Equity and Inclusion, University of Utah, Salt Lake City, UT

Corresponding Author

José E. Rodríguez, MD, FAAFP

Correspondence: Associate Vice President for Health Equity, Diversity and Inclusion, University of Utah Health, 26 S 2000 E, 5750B EHSEB, Salt Lake City, UT 84112


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